FAQs

  • We proudly serve Charlotte, NC, and surrounding areas. Contact us to see if your location is within our service range.

  • Yes! We arrive fully equipped with eco-friendly, pet-safe products and professional-grade tools to get the job done right.

  • Absolutely. All members of our team are thoroughly vetted, background-checked, and trained for your peace of mind.

  • A standard clean covers regular maintenance (dusting, mopping, wiping surfaces). A deep clean includes baseboards, behind appliances, inside cabinets, and more detailed attention.

  • Not at all. Many clients provide secure access, and we handle everything while you're out. If you prefer to be home, that works too!

  • Yes! We specialize in both. These cleanings are more detailed and tailored to help you leave or enter a space spotless.

  • You can book directly through our website, call us, or message us on social media. We offer flexible scheduling to fit your needs.

  • We offer a satisfaction guarantee. If something’s not right, let us know within 24 hours and we’ll make it right—no questions asked.

  • Yes, Skyline Cleaning Service is fully bonded and insured for residential and commercial cleaning services.

  • We do our best to honor requests for preferred team members when scheduling allows.

  • We follow CDC guidelines, including wearing masks when requested, using disinfectants, and staying home if a team member is unwell.

  • Yes! We offer reliable Airbnb turnover service to ensure your guests always arrive to a pristine space.

  • We accept all major credit cards, debit cards and invoice payments. Payment is due at the time of service unless otherwise arranged.

  • Yes, just let us know at least 48 hours in advance to avoid a cancellation fee.

  • Yes! Ask about our weekly, bi-weekly, and monthly cleaning plans with discounted rates for regular clients.